2.05.020 Disconnection for non-payment – Notice.
A. Notice of Discontinuance of Residential Service for Non-Payment.
1. At least ten (10) days before any proposed discontinuance of residential water and/or Sewer service for non-payment of a delinquent account of such Service, the District shall mail a notice, postage prepaid, to the customer to whom the Service is billed of the proposed discontinuance provided that such notice is not mailed until at least twenty-five (25) days from the date of the mailing of the District’s bill for which no payment was received. If payment is not received, then the District shall give, by mail, in person, or by posting in a conspicuous location at the premises, a notice of disconnection of Service at least forty-eight (48) hours prior to disconnection.
2. Contents of Notice. A notice of discontinuance permitted by this section shall include the following information:
a. The name and address of the customer whose account is delinquent; and
b. The amount of the delinquency; and
c. The date by which payment or arrangements for payment is required in order to avoid discontinuance of Service; and
d. The name and telephone number of a representative of the District who can provide additional information or make payment arrangements.
B. Notice of Discontinuance of Service to Multi-Unit Residential Structures.
1. Where the District furnishes water to a multi-unit residential structure through a master meter or service connection or individually connected or metered Service in a multi-unit residential structure, mobile home park, or other multi-unit residential structure, the District shall give the following notices prior to discontinuance of Service:
a. Notice the property owner pursuant to section 2.05.020(A). The District shall make every good faith effort to inform the residential Occupants, by means of written notice posted on the door of each residential unit at least fifteen (15) days prior to termination, when the account is delinquent, that Service will be terminated on a date specified in the notice.
C. Discontinuance of Non-Residential Services for Non-Payment. The District shall provide notice to non-residential water and/or Sewer and/or sanitation Service customers at least ten (10) days prior to the discontinuance of Service for non-payment. The notice shall specify the amount of the delinquency and the date by which payment is required to be made in order to avoid discontinuance of Service. [Ord. 2014-1 § 7, 2014.]